Cancellation and Rescheduling Guidelines

• 72 Hours Notice (No Charge)
  Clients may cancel or reschedule their appointment with no penalty if done at least 72 hours (3 days) before their scheduled service time.

• Less Than 24 Hours Notice – $80 Fee
  Cancellations or reschedules made within 24 hours of the appointment will be subject to a $80 fee. This fee may be applied toward your rescheduled appointment if it is rebooked within 14 days.

• Same-Day Cancellations – Full Charge
  If you cancel on the day of your appointment, you will be charged the full amount of the scheduled service.

• No-Show Policy – 100% Service Charge
  Failure to show up for a scheduled appointment without any prior notice will result in a 100% charge of the service booked.

Payment Failure or Declined Card

If your card is declined and we are unable to collect the applicable fee:

• You will not be eligible to book or receive future services at AC Esthetics & Wellness until the outstanding balance is paid in full.

• Continued failure to resolve the payment may result in permanent suspension of services.

By booking an appointment, you agree to this policy.

We appreciate your understanding and respect for our time and policies. This structure allows us to accommodate all clients and maintain a high level of service.